Field tickets
Oilfield field ticket software
A field ticket for every fuel drop, delivery and pickup, with the photos and the arrival on it, linked to the invoice line it became. Signatures are a switch your company sets — plenty of companies never collect one. Ticket emails are a switch you set per customer. Neither is something the app makes a driver chase.
Example data
Where the money leaks
The ticket book is where the argument starts.
On paper
On Iron Dispatch
What you get
A ticket you did not have to write.
Every fuel drop, every equipment delivery and every pickup makes its own numbered ticket the moment the driver marks the job done. Nobody fills in a book in the cab and nobody types it up later.
- Photos and the arrival, on the ticket — the gauge before and after, the unit on the pad, the pickup as it left. At sites pinned on the map, the app records when the truck actually got there.
- The customer can get it without asking — switch ticket emails on for a customer and their billing contact gets every one, with a link that opens on a phone and prints as a PDF. It is off until you turn it on, and it is per customer: some want them, some do not. Off-rent pickups get the same ticket.
- It shows up on the invoice — the invoice lists the tickets it is built from. Email that invoice, or push it to QuickBooks and bill however you always have. When the customer’s accounts-payable people ask what a line was, the answer is a ticket number and a photo.
Example data
Signed on the phone, on location — or tomorrow, for yesterday.
Plenty of companies never collect a signature — in a lot of basins nobody asks for one. So this is off unless your company turns it on, and a driver is never sent hunting for somebody to sign.
When you do want them: the driver hands over the phone, the company man prints his name and signs. Whoever signed at that site last is offered first, so nobody types a name with gloves on.
Most pads are empty when the truck rolls on. An unsigned ticket stays on the list for a later signature, so the next visit can pick up yesterday’s and today’s in one go. It never stops a driver finishing a job.
- Signatures are the company’s call — off, optional, or required, in Settings; optional is the default. “Required” means the office wants unsigned tickets shown for the next visit; it never means a man stands on an empty pad waiting.
- No GPS needed — the driver’s arrival card lists what is unsigned at that pad, and a Get a Signature button in the Toolbox lists everything unsigned at any site.
Nobody on site? Leave it — collect it next time you are here. Example data.
What it does not do
It does not file into your customer’s system.
It does not submit tickets straight into a customer’s own invoicing system — OpenInvoice, OpenTicket, Cortex or anything like them — and it does not run the customer’s approval process with their job and budget numbers. If your customers require that, you need a product that does it, and you should know that before a demo rather than after.
What it does is make sure every job your crews do leaves a ticket behind, with proof on it, that your customer already has by the time the invoice arrives.
Getting started
Three steps to a ticket the customer already has.
Pick the signature setting
Off, optional or required — in Settings, owner only. Optional is the default; nothing chases anyone.
Run one week on it
Every drop, delivery and pickup makes its ticket. Photos ride along. Email them to the customers you want to have them.
Build the invoice
The tickets are listed on it. Once QuickBooks Online is connected, approved invoices go across with a button.
Plans
Tickets, photos, signatures and the customer email are in every plan.
One flat price for the company — never per user, and never a percentage of what you invoice. Tickets are the paper end of a bigger day: they come out of dispatch, they prove fuel drops, and on the rental side they are the off-rent evidence behind the day count.
See how your completed jobs become customer tickets.
One of your real jobs, ticketed end to end on a phone, and an honest answer about whether it fits. No card to start.