Software for oilfield dispatchersOne screen that says what needs you.
The plan should not live in one person’s head. Every stop, who has it, which stops have no driver yet, and what the crew just reported are on one screen. You stop being the person everyone calls to ask where the truck is.
Your day
Everyone calls you, because you are the only one who knows the plan.
The plan lives in your head and on the whiteboard behind you. Drivers call to ask what is next. Customers call to ask where the truck is, and you do not know either. When somebody calls in sick, the whole plan changes in your head and nowhere else.
None of that is a people problem. It happens when the plan and the record of the work live in two places, and neither one is the phone in the truck.
What the app puts in front of you
The board, the map, and who has seen what.
One screen for the day, and a map that shows where each truck last checked in.
- The board — Every job for the day: what it is, who has it, and where it stands. Assign it in one tap. Change the order of a driver’s stops. Add a second worker to a job and mark whether that worker’s time is billed. The job is on the driver’s phone as soon as you assign it.
- Assignment viewed — You can see when the job showed up on the driver’s phone. No more “did you get that?” texts. There is a message button next to every crew member for when you do need to say something.
- The map — A phone that is sharing its location sends its position about every 45 seconds while it is awake and has service. Every row says how old the last position is. Nothing is recorded off the clock. At sites you have pinned on the map, the app records the arrival on its own. The job card changes and the on-site clock starts, so the start time is not a guess made later. Sharing is each driver’s own setting until an owner turns on the company policy. The map does not plan road routes, so it never promises you an arrival time. Recorded trips are kept for 30 days, then deleted.
Field problems and customer requests, without phone calls.
Problems the crew reports, requests from customers, and Dispatch Copilot to draft the job for you. None of it needs a phone call.
- What the crew reported — When a driver reports broken equipment from the truck, it shows on your board with the photos attached. You can open a service call straight from the report. An SOS help request from any phone shows on the map as an open request until somebody in the office acknowledges it. Then “Help is on the way” shows on that phone.
- Requests without the phone call — Your customers ask for fuel or a pickup through a link you give them. The request arrives in your inbox with the site, the unit and the person who asked already filled in. Approve it and it becomes a job on the board. The customer gets an email when it is scheduled, and another when the driver is on the way.
- Dispatch Copilot for the boardGrowth — “Send Fiona to Buckhorn 33-1 with the 2,000-gallon tank tomorrow morning.” Dispatch Copilot drafts the job and matches your words to your own well sites (the drilling pads you serve) and equipment. Then it shows you a card. It can be wrong, so you read it and tap Confirm. Nothing is saved or sent until you do.
Example data
Just as important
You do not rebuild the day from texts.
It never makes you rebuild the day from texts. What the driver logged is the record. You do not type it again at month end, and neither does anyone else. And it never stops a driver from finishing a job because something in the office is not done.
See your jobs, drivers and trucks on the board.
Your own drivers and jobs on the board, and a straight answer about whether it fits. Free for 14 days, no card.