Dispatch
Oilfield dispatch software
When one person holds the whole day in their head, every change means another phone call to a driver on the road. Put the day on a shared board instead. Assign the work, see where the trucks are, and let crews record what they did, even with no phone signal. Built for fuel, service and rental companies with five to fifty trucks.
Crews, well sites (the drilling pads), yards and tanks on one map, with the age of every position shown plainly. Example data
Where the day goes
When one person holds the plan, every change is another phone call.
On paper
On Iron Dispatch
What you get
One board for the day, and a map of where the trucks actually are.
Every job, who has it, and where it stands. The dispatcher stops juggling six things at once and stops being the only person who knows the plan.
- The board — assign a job in one tap, change the order of a driver’s stops, and add a second worker to a job, marked as billed or not.
- Assignment viewed — you can see when the job appeared on the driver’s phone. There is a message button beside every crew member.
- The map — where the trucks are while drivers are clocked in and sharing location. At sites you have pinned on the map, the app records the arrival and starts the on-site clock. Nobody has to tap anything. Track your equipment with Geoforce? Connect it in Settings and the map reads from it.
- Tracking is a setting, not a rule — each driver decides whether to share location on shift. Tracking everyone who is clocked in stays off until your company turns it on. Location is only shared while someone is clocked in, and nothing is recorded off the clock.
The map
Where your people are, while they are clocked in and have phone signal.
One map for the office: every truck on the clock, where it last checked in, and how long ago. A phone that is sharing checks in about every 45 seconds while it is awake and has service. When a position is out of date, the map says so plainly instead of pretending it is current.
Equipment is on the same map, showing which unit is at which well site. “Where is BSG-H11?” becomes a glance, not a string of texts.
- People, Work and Equipment — three views of the same map. Look at the crew, the day’s jobs or the equipment without opening another screen.
- Trails — the roads your trucks actually drove. Each trip records itself while the shift is open. So the dirt roads out to the well sites on your map are ones your own trucks drove, not a highway map’s guess. Trips are kept for 30 days, then deleted. A road the map does not have yet is kept as a shape only, with nothing that says who drove it.
- Arrival recorded at pinned sites — when a truck reaches a well site you have pinned, the job card updates and the on-site clock starts. Nobody taps.
- Units where they sit — every rental unit shows at the site it was delivered to, until the pickup ticket moves it.
- Help requests on the map — an SOS (a call for help) from any phone shows where it came from until the office acknowledges it.
- Only while clocked in, only with signal — location is shared only on shift and only when the phone has signal. Nothing is recorded off the clock: clocking out takes the position off the map. Each person decides whether to share, unless your company turns on the company-wide setting. Geoforce trackers on your equipment connect from Settings.
- No arrival estimate, and no drive time — the app does no road routing, so it will never tell you a truck arrives in fourteen minutes. Distances on the map are straight-line, and labeled that way.
Example data
It works with no signal, and it ends on an invoice.
With no signal, the app still takes fuel records, service calls, hours and photos. They wait on the phone and send when the truck has signal again, usually at the same spot every day.
- Work orders that become invoices — the office builds the invoice from what the crew recorded. Nobody rebuilds the job from a text message at month end.
- Problems the crew reported — a unit reported broken from a truck shows up on the board with photos. You can open a service call straight from the report. An SOS from any phone shows on the map until the office acknowledges it.
- The customer hears from you before they call — they get an email when a driver is on the way, and a request link to ask for fuel or a pickup without calling you. If you turn it on, they also get a view-only page showing what is at each of their well sites, and every ticket and invoice.
Sends when the truck has service again. Example data.
Employee hours
The crew’s hours come from the same phone that logs the work.
Workers clock in on the app. Travel and on-site hours are added to the job as they happen. So the labor line on the invoice and the hours on the timecard are one record, not two. Overtime, the workweek and rounding are set once for the company.
- Crews fix their own hours — forgot to clock out? A driver can correct it within the number of days you allow, and must say why. The change is logged: who, what, old and new. It shows on the manager’s timecard review, where a manager approves and locks every week before any hours go anywhere.
- You approve and lock — hours wait for a manager, and approved weeks lock. Once QuickBooks is connected, approved hours go across with one button.
- It does not pay your people — it is the checked record of hours that your pay system needs. No second time-clock app, no timesheet tab.
Example data
What it does not do
Not trucking software, not a driver logbook.
It does not manage freight or brokerage. It is not an electronic driver logbook, and it does not track the legal limits on driver hours or prepare fuel-tax reports. It does not submit tickets straight into a customer’s own invoicing system, such as OpenInvoice or OpenTicket.
It does not give directions, today. It does no road routing, so it gives no arrival estimate and no drive time. We are building toward turn-by-turn directions on the dirt roads your own trucks have driven, instead of a highway map’s guess. How far along that is depends on how much of your area the app has seen. Ask us about your area and we will tell you where it stands, not promise you a date.
It sends your own crews to your own jobs, and keeps the record of their work in the same place the invoice comes from. If you need those other things, you need another product too, and it is better to know that now.
Plans
Dispatch, the map and the field app are in every plan.
Dispatch, the live map, work orders and the offline field app are all in the base plan. So are the customer request link, the email when a driver is on the way, statements and contract alerts. One flat price for the company, never per user, and never a percentage of what you invoice.
If most of your work is renting out equipment, start with the rental page instead. Counting rental days is the part that pays for itself there. It is the same system.
See your own trucks and sites on the board.
Your own trucks and sites on the board, an honest answer about whether it fits, and no card to start.